Bubsites

Duplicator: WP Plugin Notes

Here are some notes and comments on the topic. Additional entries will be added as new points of interest or issues arise that are deemed worth sharing.

Troubleshooting

Unable to create restore point

Try using a non-default local storage location. Example:

Name: local-non-default
Notes: Necessary for restore points to work on some servers.
Storage Folder: /[root path]/backups/duplicator

Documentation: https://duplicator.com/knowledge-base/tools-recovery/

Cannot log in after migration

If unable to login after site duplication:

  • Check the plugin devs recommendations
  • Clear browser cookies for the original site: I’ve experienced a conflict with a lasting auth cookie.

Root folder permission error (Pro version)

If WordPress is installed in a subdirectory, try setting ABSPATH as root path: Duplicator Pro > Settings > Packages > Advanced Settings.

Subdirectory install ignored / Adding everything inside root folder (Pro version)

Try setting ABSPATH as root path: Duplicator Pro > Settings > Packages > Advanced Settings.

Ajax error during package building

Message: „Communication to AJAX is blocked.“

x) Disable maintenance mode (e.g. „All in One WP Security and Firewall“).

x) Make sure wp-config.php doesn’t contain one of these:

define('ALTERNATE_WP_CRON', true);define('DISABLE_WP_CRON', true);

Learn More: https://duplicator.com/knowledge-base/how-to-resolve-builds-getting-stuck-at-a-certain-point/

Unable to delete Packages

Try deleting packages one by one.

Interrupt in Build Package – no timeout

On SiteGround hosting servers add to htaccess:

<IfModule mod_security.c>
SecFilterRemove 001838
</IfModule>

Source: https://wordpress.org/support/topic/interrupt-in-build-package/

Undefined error during backup creation

Add folder and plugin filters, especially for caching and security plugins (e.g. /plugins/wordfence/lib).

Binary Code in installer.php file

Download dirctly from snapshots folder. Probably the web server is trying to change the mime type.

Serializaton Error

Make sure wp-config is inside the package (not just a redirect).

Duplicator Pro 502 Bad Gateway error and allowed memory size error

For SiteGround Hosting accounts:

It appears that the pro version is trying to allocate way too much PHP memory. This issue is interfering with the normal work of the per-user Apache which is responsible for the UltraFast PHP that can be set on a per site basis (Site Tools > Devs > PHP Manager). If the website ist set to use Standart PHP the errors disappear.

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